Find all the information you need for a smooth visit to Ostend here.
The NMBS website has a special page (Travellers with reduced mobility) with lots of information about booking tickets and the available assistance and facilities.
MeerMobiel contains a summary of all this information.
The webpage of Ostend’s central railway station provides information about all the services and facilities offered by this railway station. Click on ‘Facilities for passengers with reduced mobility’.
The Station-Zee parking facility has a Park & Ride zone. To make use of this service, drive into the parking facility, where you can be dropped off at the lift that offers direct access to the railway platforms. Cars and taxis are permitted to park here for 30 minutes at no cost for dropping off and collecting passengers.
The website of the coastal tramway (De Lijn) presents general information about this tramway, including which tram stops are accessible to persons with mobility restrictions.
The ferry line between the West and East banks is accessible for wheelchair users. The ferries are easily accessible from the quay by means of a pedestrian walkway with a slight incline.
You will find extensive information about adapted transportation, reduced mobility centres, taxis and patient transport on MeerMobiel.
MeerMobiel also has a database to help you find transport facilities near you.
Do you need more assistance for booking a ride or resolving a mobility issue? Contact the mobility centre for adapted transportation: Mobiliteitscentrale Aangepast Vervoer (MAV).
You will find a wealth of information about accessible and adapted transportation in Flanders and Brussels on MeerMobiel.
A parking permit for the disabled entitles you to park in parking spaces reserved for the disabled. This permit is strictly personal: nobody can make use of it if you are not present; either as a driver or a passenger. The permit must be clearly visible on your dashboard with the wheelchair icon facing up.
Extensive information about this parking permit is available on the website of the Federal Public Service for Social Security (FOD Sociale Zekerheid).
Parkeren in Oostende (Parking in Ostend)
Here you will find an overview of all parking facilities in Ostend.
Navigeer en Parkeer (Navigate and Park)
Navigeer en Parkeer presents an overview of all parking spaces reserved for the disabled in West Flanders. You can search for them by municipality, situation, dimensions and type of surface. The locations of these spaces can also be imported onto your GPS.
Inter investigated the accessibility of restaurants, pub and cafés in all coastal communities. The agency subsequently compiled a list of the more easily accessible catering facilities.
Do you require more specific information (e.g. dimensions)? Check the Toegankelijk Vlaanderen (Accessible Flanders) database.
Visit Flanders awards accessibility labels (A and A+) to lodgings that are easily accessible for persons with reduced mobility. Find out where you can enjoy carefree overnight accommodations in Ostend.
The City of Ostend facilitates a number of staffed public toilets that are cleaned and disinfected on an ongoing basis.
The following facilities are open every day from 10:30 am to 6:30 pm:
In the weekend, during public holidays and from the first week before Easter until 30 September, the following facilities are open from 10 am to 12:30 pm and from 1:30 to 6:30 pm:
A fee of €0.60 applies. You can pay for this through Payconiq by scanning the QR code.
Montgomerykaai (opposite the Yacht Club) - opened permanently. Fully automated toilet accessible to persons with reduced mobility A fee of €0.50 applies. Free of charge for persons with reduced mobility in possession of a Euro Key.
Montgomerykaai (tegenover Jachtclub) - permanent geopend. Volautomatisch toilet toegankelijk voor minder mobiele personen. Prijs 0,50 euro. Gratis voor minder mobiele personen met eurosleutel.
Click here for the most up-to-date overview of public toilets in Ostend.
The Visit Ostend information office will be happy to answer all your tourism-related questions. The office is easily accessible.