Practical information

Frequently asked questions

Mobility

Where can I park in Ostend?

How to get to Ostend?

Where can I rent a bike in Ostend?

Can I download a city map of Ostend?

Can I park my coach in Ostend?

How crowded is it in Ostend at the moment?

Where can I find information about accessibility in Ostend?

Where can I park my mobile home?

Taxis in Ostend

Where can I find charging points for my electric car?

Beach

When are there lifeguards on the beach?

Is my dog allowed on the beach?

Where can I rent a beach windshield or beachchair?

What are the rules on the Ostend beaches?

Where can I practice beach sports?

Are horses allowed on the beach?

Where can I rent a beach cabin?

Facilities

Where are there public toilets?

Where can I stay overnight in my camper / motorhome?

Where to go for medical care?

Food and drinks

Where can I pay with Rest"O"Cheques?

What about nightlife in Ostend?

Shopping

Are shops open on Sundays?

What is the Shopping Reception?

Other

How can I contact the emergency services?

Is there free WiFi available in Ostend?

Where can I book a guided tour?

What are the opening hours of the tourist office?

How can I report a complaint?

What do I have to do if I want to shoot a film in Ostend?

Are all museums closed on Mondays?

Do I have to pay city tax on overnight stays in Ostend?

Where can I leave my waste?

More questions?

Toerisme Oostende VZW
Monacoplein 2
8400 Oostende

Tel +32 (0)59 70 11 99
Fax +32 (0)59 70 34 77
E-mail : info@visitoostende.be

01/04 - 11/11: open daily from 10 am til 6 pm (ticket sales until 5.45 pm)
12/11 - 31/03: open daily from 10 am til 5.30 pm (ticket sales until 5.15 pm)

Closed on 25/12 and 1/1

Due to renovation works, the Ostend Tourist Information Office will close at 5 p.m. on Sunday 2 November. From 3 to 7 November, you are welcome to visit the temporary office in the Kursaal Ostend box office.