Precautionary measures in the Ostend Tourist Office

Our reception team is at your service every day, but to ensure a safe visit to our office for both you and our staff, we kindly ask you to respect a number of precautionary measures.

Enter the office through the designated entrance and disinfect your hands.
Wearing a face mask is mandatory.
Follow the queue and keep sufficient distance from other visitors by standing on the waiting stickers.
Only approach an available member of staff after you were given a sign.
A maximum of 11 visitors is allowed in the office at the same time. Therefore, enter alone. Friends or family members can wait for you outside.
For hygienic reasons, folder racks are not available. You can obtain brochures and flyers from our staff.
Purchases can only be paid by bank card. It is not possible to pay cash.
Leave the office via the indicated exit.